CEO & Co Founder

Julie and her father, David Botterill, founded Hope HTS in in 2009.

Julie has spent the last 15 years developing her skills in housing management and governance. Under her guidance, the charity has grown to its current size with a strategic plan that the board and CEO can carry forward to the future.

Julie lives in Bournemouth with her husband and two children and loves walking her dogs, enjoying good food and gardening.

When asked what motivates her at work, Julie said: “No day has ever been the same and working with our residents and my team are what inspires me every day to continue our work”.

Director of Services

Lisa heads up the Support Team at Hope, having been at Hope for ten years, supporting the homeless and vulnerable on a daily basis.

Lisa was a nursery nurse running her own day nursery for 18 years, before going to Southampton University to retrain as a qualified counsellor. Lisa is a highly experienced counsellor, working on a daily basis with those struggling with mental health and substance misuse issues. She is also qualified in bereavement and has worked for Cruse Counselling with bereaved clients. She also counselled in a local school for 5 years, working with children with learning and behaviour difficulties.

Funding Manager

Mariam Osman As a Funding Manager, my role involves translating ideas relevant to our aim into bids and business cases, and submitting/presenting them to funders.

I have over fifteen years of experience in the charity sector especially in fundraising. I have been very fortunate to have the experience of exploring the majority of fundraising revenues in my career. I have been on both sides of fundraising from raising fund to giving funds.

Chairman of The Board

Meet Garth Underhill, our dedicated Chairman of the Board and an integral part of Hope. For many years, Garth has overseen our board of trustees, providing leadership and guidance to help drive our mission forward. Beyond his role as chairman, he is hands-on in the community, visiting every Monday to run our bike workshop—restoring and selling bikes to support our charity. His passion and commitment make a real difference, and we are grateful for his continued support!

Health and Wellbeing Coach

Meet Glynn, originally living at Hope Housing after personal struggles in his life and within himself. Hope Housing supported Glynn in battling his issues and with valuable support, guidance and direction it led to Glynn applying to our maintenance team as a volunteer. After some time, Hope Housing offered Glynn a full time position as a valued member of the maintenance team and since this time Glynn has now transferred to the support team. Glynn is now training to be a counsellor.

Benefits Officer / Training Lead

Tom is the font of all knowledge here at Hope and is responsible for a lot of behind-the-scenes activity, including managing residents' housing benefit claims, assisting the Director of services in her duties and also making sure our database meets ISO 9001:2015 standards.

Support Worker

Sam Hull has been an invaluable member of the Hope team since joining as a Support Worker in 2022. With her NVQ Level 2-3 in Health and Social Care and over 30 years of experience as a team leader in the elderly care sector, she brings a wealth of knowledge and compassion to her role.

Over the past three years, Sam has made a significant impact, supporting and caring for countless residents at Hope. Her dedication, kindness, and experience have helped improve the lives of so many, ensuring they receive the care and support they need. Sam truly enjoys working with all the residents, building strong relationships, and creating a warm, welcoming environment for everyone. Her passion for her work shines through every day, making her a cherished part of the Hope team.

Support Worker

Meet Nicky, one of our dedicated support workers, helping residents every Wednesday and Thursday with career progression, volunteering opportunities, and more. With a strong background in guidance and support, Nicky is passionate about empowering residents to build their futures. Before joining us as a permanent team member, she volunteered with Hope for many years, bringing valuable experience and dedication to her role. Her commitment to making a difference shines through in everything she does!

Support Worker

Meet Ralphael, a dedicated support worker who first joined us on a placement and is now a valued full-time member of the team. Ralphael works closely with several residents, providing tailored support to help each individual thrive. His passion for teamwork extends beyond his role, as he also co-runs our football team alongside Glynn, creating opportunities for residents to stay active, build confidence, and have fun. We're thrilled to have him on board!

Receptionist

Meet Renata, our friendly receptionist who joined us in January 2025. Renata is the first face you'll see when you walk through our doors, always ready to welcome residents and visitors with a warm smile. She’s the voice on the other end of our main call line, handling resident queries and offering support to our team. Her presence and positive attitude make her a vital part of our day-to-day operations, ensuring everyone feels valued and supported!

Support Worker

Edward is a highly qualified and vastly experienced support worker with over 20 years of expertise in all aspects of support. Now in his seventh year at Hope, he plays a crucial role in guiding individuals on their journey to stability and independence.

As the team member with the most houses and the largest caseload, Edward has supported hundreds of people, providing compassionate, tailored assistance to help them rebuild their lives. His dedication, knowledge, and hands-on approach make him an invaluable part of the Hope team.

Accounts Manager

Elena Wellen joined Hope Housing as the Accounts Manager in May 2023, bringing her expertise in financial management to the organization. In her role, she oversees all financial aspects of Hope Housing, ensuring accuracy in accounting processes, managing budgets, and supporting the organization’s financial sustainability.