How can I apply for housing?

To apply for accommodation with Hope Housing, applicants must be sober (not using substances) and scheduled for an assessment via phone call.

Application Process:

  • Eligibility: We will assess your eligibility for housing.

  • Referral: Hope Housing accepts referrals from any agency as well as self-referrals.

  • Contact: To initiate the process, email info@hopehts.com to schedule an assessment.

Need Homelessness Support?

If you are newly homeless or at risk, seek advice immediately.

Contact BCP Council:

  • Visit: Customer Contact Centre, Bournemouth Town Hall, St Stephens Road, Bournemouth, BH2 6EB

    • Mon/Tue/Thu: 09:00 - 16:30

    • Wed: 10:00 - 16:30

    • Fri: 09:00 - 16:00

  • Call: 01202 123 147 (available anytime)

  • Email: bcphousingadvice@bcpcouncil.gov.uk

For more details, visit the Bournemouth Council website.

Emergency Accommodation

Contact your local council for advice. They may be able to refer you to a suitable option.

Severe Weather Emergency Protocol (SWEP)

During extreme cold (below 0°C for 3+ days), councils must provide emergency accommodation for all rough sleepers, regardless of status. They coordinate with housing providers to cover accommodation and staffing costs.

Councils may offer additional emergency housing beyond this legal minimum at their discretion.

What to Expect

Your local council must assist you if you're legally homeless. The support provided depends on:

  • Your eligibility

  • Your level of need

  • How you became homeless

Who is Legally Homeless?

You may qualify if:

  • You have no legal right to live anywhere

  • You’ve been locked out by a landlord or other person

  • You’re at risk of abuse or violence at home

  • You’re forced to live apart from family due to lack of suitable housing

  • Your living conditions are severely overcrowded or unsafe

If eligible, the council may provide anything from advice to accommodation support.

Who is in Priority Need?

You may be prioritised if:

  • You (or someone you live with) is pregnant

  • You have dependent children (under 16, or under 19 if in full-time study)

  • You’re vulnerable due to age, disability, or other factors

  • You became homeless due to a disaster (fire, flood, etc.)

Seeking help early increases your chances of finding a safe place to stay.