Housing Related SupportOne-to-one sessions are conducted by a designated support worker who is experienced in working with this client group. During the first session, the support worker completes a 'needs assessment' with the individual. This will identify their needs and how they would like to go about fulfilling them. Short, medium and long-term goals are also discussed in order to construct a support plan for the individual which will signpost the individual to the relevant services including benefits, housing, probation, primary health care, drug and alcohol services, education and training.
Many of our clients attend Bournemouth and Poole College to complete the 'Progress' and 'Directions' courses. These courses provide access to further education, last for ten weeks each and are free to those who are on benefits.
Individuals we support may also access the 'Ignite' project, which is beneficial for those who are getting closer to returning to work. The project includes advice on filling out job applications, building a CV, practicing interview techniques, and improving self-esteem.
Housing in Bournemouth benefits from many local Fellowship meetings. AA, NA and OA are all well represented. There are also local drug and alcohol services.
Support workers can help with all relevant forms for benefits including housing benefits, DWP forms, social fund loans and grants, and medical questionnaires.
The support workers can also attend medicals or initial meetings with other agencies if the individual wishes to do so.
The support worker will carry out a house meeting at the individuals' houses once a fortnight which provides an opportunity for them to discuss any issues that have arisen in the house such as maintenance, health and safety.